If the home address is not the mailing address, enter the information as the mailing address to have the form sent to the correct location.Ħ - Enrollees can be blocked from transportation for various reasons. Forms will be mailed to enrollee’s home address. Forms can also be mailed to enrollees by selecting Mail New Form at the top of an enrollees account. Only enrollees using ambulatory or above will need to have a verification form filled out by their doctor.ĥ - If a Verification Form is needed, forms can be faxed directly from any MAS desktop using the Fax Maker program. § Enrollees set as Mileage Reimbursement, Bus or Taxi will not need a verification form. Document the enrollee's medical condition and set up transportation accordingly. § First time enrollees need to be asked if they own a vehicle, have access to public transportation and if they are medically able to use public transportation. Anyone needing ambulatory or above will need to submit a verification form.) type can be set as Mileage Reimbursement, public transportation or taxi. (If caller can provide appropriate medical conditions, trans. Then, if eligible, set eligible before asking a supervisor for a trans. SPECIAL HANDLING OVERRIDES ALL OTHER COMMENTSĤ -If there is no Transportation Type, first run the Medicaid number to confirm eligibility. There also may be special instructions left by a supervisor stating to confirm all appointments or not to transport to a certain location or not to use a certain mode. Checking the comment history can provide useful information on modes of transportation and restricted locations. If enrollee is ineligible, then Decline Trip using the appropriate reason in the drop down.Ģ - Ask caller to verify home address and contact number on every call.ģ - View all comments to check the history of this enrollee. Select the current month for eligibility which will return you to this screen. If it is determined the enrollee is eligible , select set eligible to move on to the next screen. If ANY of this is incorrect, the Medicaid number will need to be checked. If all of this is correct, proceed as usual, verifying all other information before moving on to Set Up Trip. Ü Eligibility starts/ends needs to be within the current calendar month. Ü Be sure the enrollee is eligible for transportation. Why? Because we care about your needs.Medical Answering Services: Help MAS Staff Edit Recipient Screen Not every taxi service can pride on a range of fully equipped vehicles, medical van driver, and very friendly staff ready to assist you at any given moment, but Liberty can. Even if you are traveling in a larger group, Liberty Yellow Cab will make sure to provide the best medical ground transportation. Your private driver will make sure he/she takes the best routes to make your trip as convenient as possible. With Liberty Yellow Cab medical service not only will you be able to get to your doctor’s appointment, but you’ll also have the option to go around town, get places, and go about your day easily. The goal of Liberty Yellow Cab Medical Transportation Service is to enable everyone in Buffalo, NY – including passengers with special needs and elderly people – to arrive at their destination safely and in absolute comfort. Travel peacefully with the best Western NY cab company. Make sure to request Liberty Cab as your ground transportation provider. To book a medical trip, contact (M.A.S.) at 1-80. If you live in any of the WNY coun ties and need a reliable medical non-emergency transportation near you, Liberty Yellow Cab is the company to call. Transit complications often trigger anxiety and stress when one needs to see a doctor but unable to travel without any assistance. Disabled individuals, senior citizens and people who cannot drive their vehicles or unable to use public transport, all may have the need for healthcare but face serious transportation challenges. Healthcare services are one of the significant elements of a society and essential for every segment of a population.
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