![]() ![]() Allowlisting tells your mail server to allow any emails sent through our servers to be delivered (other providers may refer to it as "whitelisting"). This is the address the verification email comes from and this will help prevent the email from being mistakenly blocked or marked as spam.Īsk your IT team to allowlist Mailchimp's delivery IPs. We'll verify the domain if we can confirm that you manage the domain via one of the addresses provided.Īdd to your safe senders list. You can try resending the verification message to a different email address with the same domain. This is more likely to happen around holidays and peak sending times. Here are some tips to help you troubleshoot.ĭepending on internet traffic and how busy your ISP is, it can take a couple hours for emails to arrive. If you've followed the steps to verify your domain, but you haven't received your domain verification email, there are a few things that may be happening. In the Email Domains section, click the drop-down menu for the domain you want to work with, and choose Remove.Ĭlick Remove Domain in the confirmation pop-up window.Īll done! The screen will refresh and display a success message at the top of the screen. To remove a verified email domain, follow these steps. Users with a Manager level or higher can remove a domain from the list of verified domains at any time. If you need to remove a verified domain, you can do so from the Domains Overview page. When you receive the verification email, you can either click the Verify Domain Access button in the email, or enter the verification code in the pop-up and click Verify.Īfter you verify your email domain, we recommend that you authenticate it to help make sure your emails get to your contacts' inboxes.Ībout Email Domain Authentication Set Up Email Domain Authentication. ![]() In the Verify Domain pop-up, enter the email address containing the domain you want to verify and click Send Verification Email.If your email domain has not been confirmed, you'll be asked to verify it. Enter the From name and From email address you want to use for the campaign. ![]() To verify your email domain in the campaign builder for a regular email, follow these steps. You can verify an email domain directly from the campaign builder, but the process may vary depending on the type of campaign you’re working with. Verify an email domain in the campaign builder If you don't receive the verification email, take a look at our troubleshooting tips. If your link or code has expired, you'll need to repeat these steps to request verification again. When you receive the verification email, you can either click the Verify Domain Access button in the email, or enter the verification code in the pop-up in your account and click Verify.Ĭlick Done to close the pop-up and return to the Domains Overview page.ĭomain verification links and codes expire after seven days.
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